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Customer Relation Management

CRM (Customer Relation Management)

CRM now a days is one of the majorly required modules for every business. The processes under this module are the core of business Strategies, Planning, Forecasting and the Sales. So automation of the process under this module is a very critical and sensitive part of the work scope. In today’s world the Traditional CRM, where the existing and proposed customer data bank with the query, complaints and sales leads are managed is not sufficient.
  • Integration of the Cross Platform Applications

  • Data migration between two different applications on periodic or real time

  • Embedding modules from one application into other application

  • Specific Hardware Integration

  • Job based Functions/Activities/Trigger

  • Mail/SMS Alerts integration for cross departments within organization